Exploring the Opinion of Bulgarian Dentists and
Students of Dental Medicine About the Role of
Communication in the Treatment of “Difficult
Patients” in the Dental Practice
Volume 1 - Issue 5
Vesela Aleksandrova*
Received: October 10, 2018; Published: October 22, 2018
DOI: 10.32474/SJPBS.2018.01.000121
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Abstract
Communication is a common subject in a variety of scientific disciplines and in medicine it means building a doctor - patient
relationship, listening, gaining trust, empathy [1-3]. In recent years the reasons have been investigated why a patient follows a
given dental therapy. The role of communication used during dental treatment - verbal and non-verbal - is the basis of these studies.
Often in dental practice there are the so-called “difficult patients”. Their treatment is defined as a stress factor in everyday practice
and a challenge for the dentist [1]. The dentist requires a special approach with these types of patients in order to have strong
communication with the patient and to facilitate better therapeutic results and satisfaction with the treatment [3-5]. The aim of this
study is to investigate the opinion of Bulgarian dental practitioners and dental students regarding the role of communication in the
treatment of “difficult patients.”
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